Good to Know
Frequently Asked Questions
How fast will my order arrive?
Most orders within Nairobi arrive within 1-2 days. Upcountry deliveries typically take 2-4 days depending on courier coverage in your area.
Whole bean or ground?
Every variety ships as whole bean by default, since that keeps it freshest. Add a note at checkout if you'd like it ground for your brew method.
How should I store my coffee?
Keep it in the sealed bag, away from direct sunlight, and use it within 4-6 weeks of the roast date for the best flavor. Skip the fridge - it doesn't help and can dull the taste.
Do you offer a subscription?
Not yet, but it's on the way. Join the newsletter on the Contact page and we'll let you know the moment it launches.
What payment methods do you accept?
M-Pesa and major debit or credit cards, both handled securely at checkout.